Sales Office Supervisor

Date Added: 02.07.2018

To assist Sales Office Management to manage the day to day efficient running of the sales office and all orders are processed to the pricing policy and in a timely and professional manner. To ensure all duties given are carried out efficiently. To ensure all communication regarding changes is updated to correct staff.  To ensure that sales and administration staff provide the highest possible standard of customer service, contributing to company sales profit. To ensure cover is available in department to cover holidays and absence.

Knowledge, Skills & Experience Required

  • Full understanding of all company procedures and requirements.
  • Good standard of numeracy and literacy.
  • Excellent communication skills with all employees and customers
  • PC literate- MS office ,Word, Excel
  • Excellent customer services skills
  • Excellent product knowledge and market awareness.
  • To attend training sessions and meetings.
  • To prioritize and organize daily tasks.
  • Leadership and team building skills.

 Criteria required

  • Coach and motivate sales staff to ensure that the required standards of Customer service is achieved.
  • Sound knowledge of a sales department
  • Can demonstrate the ability to go the extra mile, to exceed expectations
  • Excellent telephone manner
  • Excellent time management and personal organisational skills
  • Ability to work to deadlines
  • Ability to work without close supervision
  • Attend any meetings with Sales Office Manager and Operations Director to discuss any office improvement
  • Ensure that customer complaints and collection notes are dealt with efficiently and effectively by the sales coordinator
  • Monitor daily activity levels of the sales team.
  • Monitor sales call activity.
  • Assist in all other day to day duties as required by the Sales Office Manager.
  • Any reasonable duty as requested by your line manager.
  • Any other reasonable task requested by the sales office manager.
  • Must be able to work on own initiative, be self-motivated and able to work as part of a team
  • Cultivating relationship with customers
  • Assist with company stock takes when required
  • Availably to work Saturdays as per Rota

If you are interested in the above position and you feel you have the skills we are looking for then please send your current CV:

Ideal Bathrooms

Omega House

Bradbourne Drive


Milton Keynes


Ideal Bathrooms are part of the multinational group Saint Gobian Building Distribution

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The Benefits of an Online Trade Login……

Customers who have a Trading Account with Ideal Bathrooms also have the opportunity to access our new online trade platform. This gives access to many great features including the stock check tool; 24/7 online ordering; order tracking and electronic POD downloads.

As well as full management of your account online including viewing invoices, credits and balances. All of this information is available at the swipe of a finger or a click of mouse anytime, anywhere on any device.


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